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FAQ

Everything you need to know!

  • Our silk is incredibly soft and shiny making it the perfect, most luxurious fabric to sleep on or wear.
  • There are a range of health and beauty benefits associated with wearing and sleeping on silk. To read more about these benefits, click here.
  • Silk is produced naturally by silk worms as a natural by-product before they turn into moths. Being a naturally occurring biodegradable fabric, silk is environmentally friendly and sustainable.
  • Silk is hailed as the most luxurious fabric in the world that you can wear or sleep on!

Yes! We are proud to say all of our products are 100% handmade here in County Wicklow, Ireland.

The Momme of silk is a unit of measurement for silk which measures the weight of the silk fabric. The more weight that silk has, the higher the quality and longer the silk will last. The ideal starting point for Momme weight of silk bedsheets is 19 Momme, to ensure its longevity, which we use in all of our silk products. If you would prefer silk bedsheets with a higher Momme weight, we can certainly order the silk in for you and custom make it. Please contact us on info@sorchanoone.ie if this is something you are interested in.

Each silk cocoon should only be used once as a gentle exfoliator for the face. Soak your cocoon in a bowl of lukewarm water for about 10 minutes or until the cocoon becomes soft. Using the silk cocoon on the tip of your finger, gently scrub your face in circular motions and clean your face with warm water to remove any exfoliated dead skin. Continue with your skincare routine as normal.

All silk pillowcases are sold individually or as a 2 pack. If you would like more than 2 silk pillowcases, please increase the Qty figure before checking out.

All of our products have been handmade in Ireland with the highest-grade quality silk fabric, grade 6A. This means you can machine-wash or hand-wash your silk once you follow certain instructions. Click here to see detailed cleaning instructions.

If you’re sending an order as a gift and would like to include a specific handwritten message, just let us know in the notes section of your order. Please also tick the ‘gift box’ option in your order (if you don’t already qualify for free gift boxing) so that we can gift wrap your special present.

If you are looking to stock our products or wish to place an order for at least 10 items that are the same style, size and colour, then we can provide a bulk discount. Please email us at info@sorchanoone.ie for more information.

If you have custom measurements you would like in our products or would like a product that we currently do not have on our website, please contact us at info@sorchanoone.ie and we will let you know the cost and time it will take to make your order.

Please send us an email as soon as possible stating that you wish to cancel your order. We cannot cancel orders which have already been shipped. If this is the case, you must wait for your order to be delivered and then you can go through the process of getting a refund as outlined below!

Shipping & Returns

Everything you need to know!

If you would like to purchase and send our products overseas, please contact us at info@sorchanoone.ie and we can certainly accommodate you.

We take every measure to get orders to our hugely appreciated customers as fast as possible. Usually this means 1 – 5 business days, however, during busy periods (such as December), it can take a little longer than this.

To return one of our Handmade Silk Products, please email us at info@sorchanoone.ie for a return address. Please note we only accept returns that have been unworn/unused and in their original packaging. Once we receive your item, we will inspect it and if satisfied it has not been worn or used, we will issue a refund. For more information please see our Return Policy.

This depends on your card issuer. It may take up to 15 working days for your refund to show up on your statement. If you do not see your refund after 15 working days, please contact your card issuer.

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We're always eager to hear your questions, comments and feedback!

    Handmade Silk Products Ireland